Training Courses
Management & Leadership Development – Non Qualification
Management & Leadership Development – Non Qualification
Managing and Improving Performance
2 Day Course
Effective performance management saves the business both time and money, protects customer relationships, aids staff retention and promotes team harmony
This course will provide managers with the skills and techniques to manage and motivate people to achieve their best performance. Working on real scenarios and exercises, delegates will give and receive feedback in a variety of situations, including handling difficult or de-motivated people and learning to celebrate success.
Who is this course suitable for?
Managers and professionals involved in measuring the performance of the business, including those in a planning and monitoring role.
Programme Topic Areas
What is Performance Management?
a definition, how the approach has changed
Leading for Performance
a popular leadership model, a questionnaire to analyse your competencies, how to create the right work climate and how to manage your leadership performance
Performance Management Skills
delegating, coaching, dealing with poor performance, motivating and empowering
Performance Management Process
performance reviews, objective setting for results and measuring performance
Creating high performing teams
the importance of teamwork, why it can fail, stages of team development, a questionnaire to analyse your team’s performance, working with teams
Bringing it all together
Checklist
Summary & action plans agreed
Interested in this course?
Click on the link button below to submit an enquiry.
