Training Courses
Management & Leadership Development – Non Qualification
Management & Leadership Development – Non Qualification
Managing Upwards
Business is about creating ‘win/win’ situations most of the time. If your boss is onside, then life does get easier!!
Business is built on relationships and partnerships which are constructive, straightforward, trusting and mutually beneficial. How we communicate with senior people is critical to success and builds on the foundations of the 5 Rs of Respect, Relationship, Rapport, Responsibility and Recognition.
Who is this course suitable for?
Professionals who find life hard when dealing with Managers and who need to develop the core skills of being able to manage upwards in the correct way.
Pre-Course Activity
Before the event, participants will spend time researching and preparing the following:
- Complete a personal audit of strengths and personal development areas
- Review and summarise views on a current key client’s approach to negotiation
- Discuss and agree with their line manager outcomes expected from the workshop and any personal development objectives.
Programme Topic Areas
Introduction
Intentions, defining a manager, what you want, what your manager wants, benefits of working effectively together, testing ways of working
The right relationship
The never ending circle, job descriptions, solid working structure
A positive profile
Perception is reality, key objectives, who to impress
Creating impact
The right targets, what and how, delivering, doing your homework, a good idea
Communicating with senior people
The basics, meetings, listening, listening checklist, make them listen to you, be assertive
Getting your boss to agree
Persistence, understanding decision-making, persuasion, specific requests
Dealing with difficulties
Summary and action plans agreed
Interested in this course?
Click on the link button below to submit an enquiry.
